Privacy Policy

Here is the complete, updated Privacy Policy tailored for CBC Parts Ltd (Truck & Van Parts). This is formatted clearly so you can copy and paste it directly into a Microsoft Word document.

Privacy Policy: CBC Parts Ltd

Effective Date: March 25, 2026

Website: www.cbc.ie/privacy-policy

1. Introduction

We respect the privacy of those who visit our website and those who provide personally identifiable information. In accordance with this, please take note of the privacy commitment to our website users.

Information Collection & Use

Our system logs and records your IP address, dates and times of site visits, the pages visited, type of browser and cookie information. This data is only used to measure the number of visitors to the site and will not be used to identify you.

Visitors may decide to send an email via the site in which may be included personally identifying information. Such information is only used to enable a suitable response.

Disclaimer

CBC Parts does not control the privacy policies of any other sites to which we provide hyperlinks or might suggest or recommend in any way. Voluntarily disclosing personal information on sites hyperlinked to or suggested by CBC Parts is done at your own risk.

2. Full Privacy Statement

2.1 General

CBC Parts Ltd is committed to protecting all personal and special categories of data (also referred to as sensitive personal data) held on you. Our mission is the managing of the processes related to the sales of commercial vehicle parts and accessories, as well as servicing and complementary services, such as roadside assistance.

2.2 Company Information

References to “Mercedes-Benz”, “us”, “our”, “the Dealer” and “we” mean CBC Parts Ltd, and any associated companies from time to time.

2.3 Legislation

All personal data we gather will be processed in accordance with the EU General Data Protection Regulation (GDPR) 2018 and the Data Protection Acts 1988 and 2003.

2.4 Queries and Complaints

If you wish to complain or require further information, please contact:

Turlough Burns, GDPR Champion > CBC Parts Ltd > Dublin Road, Ballisodare, Sligo.

Phone: 071 9160986 | Email: sales@cbc.ie

3. Data Collection for Truck & Van Parts

We collect personal data to provide specialized commercial vehicle services. This includes:

Process	Description	Lawful Basis
Parts Orders	Name, address, and VIN/Chassis numbers for correct fitment.	Performance of a contract.
Core Exchanges	Tracking old units (calipers, engines) for surcharge credits.	Performance of a contract.
Logistics/Delivery	Sharing contact details with freight carriers for part delivery.	Performance of a contract.
Vehicle Financing	Assisting with third-party leasing/finance (e.g., AIB, Lombard).	Pre-contractual steps.
CCTV	Security monitoring at our parts counter and warehouse.	Legitimate Interests.
Safety Recalls	Contacting you regarding urgent part safety measures.	Legal Obligation.

4. Specific Provisions for Commercial Operations

4.1 Technical Data & VIN Processing

To ensure the correct fitment of parts for your specific truck or van configuration, we process your Vehicle Identification Number (VIN) or Chassis Number. We use this strictly to identify the correct technical specifications and ensure road safety.

4.2 Warranty & Product Recalls

Because commercial vehicles are subject to high mileage, we retain part-sale records linked to your profile to:

Validate Warranty Claims: Ensuring you receive manufacturer coverage on heavy-duty components.
Safety Alerts: Contacting you immediately if a specific batch of parts (e.g., braking or steering components) is subject to a safety recall.

5. Sharing and Retention

5.1 Who we share with

We do not sell your information. We may share data with:

Logistics Partners: Freight companies for heavy part deliveries.
Manufacturers: Mercedes-Benz for technical support and warranty.
State Bodies: The Irish Revenue and Financial Regulators for compliance.

5.2 How long we keep it

Name and Contact Details: Maximum of 6 years (Revenue legislation).
Vehicle/Part Sales History: Indefinitely (for the lifetime of the vehicle to track service/warranty).
CCTV Footage: 60 days.

6. Your Rights

As a data subject, you have the following rights:

Right of Access: Request a copy of your data.
Right to Rectification: Correct inaccurate information.
Right to Erasure: Request deletion (where legal obligations allow).
Right to Object: Object to marketing or processing based on legitimate interest.

To exercise these rights, please contact the GDPR Champion listed in Section 2.4. We respond to all valid requests within 30 days.